Return & Exchange Policy

Thank you for shopping with us. We take pride in the quality of our flowers and products and want you to be happy with your purchase.

If you are not satisfied with your purchase, we are happy to offer an exchange or store credit, subject to the terms below.

EXCHANGES & STORE CREDIT

Requests for an exchange or store credit must be made within 1 day of the delivery date.

To process your request, please visit our store in person with the item and your proof of purchase. Our team will be happy to assist you and review the item.

Please note that we do not offer refunds to the original payment method. Approved returns will be provided as either an exchange or store credit.

RETURN PROCESS

Simply visit our store within 1 day of receiving your delivery and speak with a member of our team. Once the item has been reviewed and approved, you can choose an exchange or receive store credit.

EXCEPTIONS

Requests made after the 1-day period will not be accepted.
Items that have been used, damaged, or altered after delivery may not qualify for an exchange or store credit.
Personalized items, custom orders, and specially prepared arrangements may not be eligible for exchange or store credit.